Sarah's Shipshape Services, Service Agreement

This service delivery agreement is a legally binding contract between Sarah's Shipshape Services (the "Vendor") and the Client who checks the box agreeing that they have read an understood this contract, for the services listed below.

Services

The following services are governed by the terms of this service delivery agreement:

Consultations, diagnostic services, labor/installation, electrical diagrams, up to 1 hour for the writing of each custom service proposal, time spent shopping for parts, and retail sales of parts.

Payment

In consideration of the services listed above, the Client shall pay the Vendor according to the following structure:

• Lead Electrician (Sarah Scott): $230/hour

• Junior Technician (Erinn): $120/hour when working independently on assigned tasks

• Team Rate (Sarah + Erinn working together): $350/hour

This rate structure reflects the division of labor and expertise within our team. Sarah handles all system design, high-level troubleshooting, diagnostic work, and client consultation. Erinn supports the installation process through skilled technical labor, including cable prep, crimping, equipment mounting, and other hands-on tasks that are essential to the project but do not require the same level of experience or diagnostic judgment.

When working together, Sarah and Erinn operate as a coordinated team, allowing projects to progress more efficiently. Erinn’s contributions directly offset work Sarah would otherwise perform herself, and billing reflects the value of this collaborative structure.

Additional charges include:

• Travel: $1.50/mile (each direction from South Lake Union)

• Transit-related expenses: Parking fees, ferry fares, mileage for parts runs

• Parts: Retail price of any parts supplied by the vendor

• Sales tax: Calculated based on the applicable rate in the jurisdiction where the work is performed

• Lodging: If a job requires overnight travel (50+ miles from Seattle) and the client does not provide lodging, accommodations will be arranged and billed as a project expense.

Labor will not exceed $230/hour if Erinn is present during a consultation solely for observation or note-taking.

Estimates

Some of the issues a boat may have can only be fully examined and recognized once the project is underway. Therefore, a formal estimate is not a flat fee estimate. It is a best guess made in good faith based upon the averages for the type of job or task, and it is not a binding commitment to perform the task for the estimated amount. If the work goes faster than estimated, we bill based upon real hours worked, and the reverse is also true. If a certain task is to take longer than formally estimated, the vendor will communicate this immediately with the client before proceeding, and options will be given to the client on how they would like to proceed. If there is no formal estimate written up for a job or task, payment for work performed is still binding according to the terms in the payment section above.

Liability

If work needs to be re-done due to an error on the part of the vendor, such work will be re-done free of charge and any damaged parts will be replaced free of charge. This includes any work of the vendor that is not ABYC compliant or work that caused failure solely due to the work of the vendor. It does not include failures due to external factors that affected work that was performed by the vendor. These factors include: leaks in the boat that damaged devices in a location that was supposed to be kept dry; damage of devices or installations due to improper operation or abuse; interference with the work of the vendor from electrical or other components of a system that we were not hired or authorized to survey and that were not ABYC compliant; or interference with our work from any such tertiary problems we flagged but that the owner elected to not have us fix.

Terms & Conditions

Payment for all invoices is due on a net-15 basis unless otherwise indicated on the invoice.

The Vendor retains all right and title to their intellectual property, unless otherwise agreed in writing.

A copy of the vendor's liability insurance, ABYC Electrical Technician Certification, and business license are available on request.

Both the client and the vendor will be given the opportunity to informally resolve any issues that may arise.

Failure to enforce or uphold any aspect of this service delivery agreement shall not be construed as a waiver of any other aspect of the agreement.

Should any aspect of this agreement be judged to be illegal or unenforceable, all other aspects of this agreement shall remain in full effect, and any nullified aspects of this service delivery agreement shall be replaced by new terms acceptable to both parties.